Empowering Health Care Consumers


April 2, 2019

Priority Area

Empowering Health Care Consumers



New Yorkers find that the health care system can be unresponsive to their needs and preferences. Too often, consumers and patients are marginalized, rather than placed at the center of the health care system and treated as its most important customers. Empowering health care consumers includes ensuring that they are engaged in shared decision-making with their health care providers and have the tools and information to control and actively participate in their own care. OpenNotes is a national effort to give patients access to the visit notes written by their doctors, nurses, or other clinicians.

Established in 2010, OpenNotes creates partnerships toward better health and health care by giving everyone on the medical team, including the patient, access to the same information. When patients have access to their own visit notes written by health care providers, they better remember what was discussed during the visit; feel more in control of their care; are more likely to take medications as prescribed; and can share notes with their caregivers.

Although more than 37 million Americans currently have access to their notes, uptake in New York State has been slow, which NYSHealth has sought to address. To date, NYSHealth has supported 10 geographically dispersed hospital systems to implement OpenNotes. To ensure that all New Yorkers are able to have access to their own health information, OpenNotes must be spread to all settings in which patients receive care, especially in underserved communities.

Through this Request for Proposals (RFP), the Foundation aims to further the spread or adoption of OpenNotes to federally qualified health centers, multispecialty group practices, hospital-affiliated physician groups, independent physician practices, and other health care settings across New York State. The Foundation will award grants of up to $100,000 per organization in New York State interested in implementing OpenNotes at its facilities.

NOTE: NYSHealth-supported initiatives to spread OpenNotes at hospital systems throughout the State are already underway; hospitals will not be eligible for funding through this RFP.

Please find the detailed Growing OpenNotes Across New York State RFP here.

How to apply:

Proposals must be completed and submitted through NYSHealth’s online application system. For detailed guidelines, please review the online application instructions. The deadline to submit an application has been extended to Thursday, May 16th at 1 p.m. All applicants will be notified about the outcome of their applications by late July 2019.

Programmatic questions about this funding opportunity should be e-mailed to OpenNotesRFP@NYSHealth.org.

Technical questions regarding the online application system should be e-mailed to Grants Assistant Elena Pereira at Pereira@NYSHealth.org.