Empowering Health Care Consumers


United Hospital Fund Quality Institute

Funding Area

Empowering Health Care Consumers


December 14, 2017

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This NYSHealth-funded report by United Hospital Fund’s Quality Institute explores the disconnect between the quality measurement field and the information patients find most meaningful to make informed health care decisions.

The report outlines which quality measures are publicly available, the type of quality information consumers want, and recommendations for improving information that will facilitate health care decisions and help New Yorkers become empowered health care consumers. The report identified and cataloged 462 existing quality measures, including unique data sources and promising measures; synthesized research on quality measurement and reporting; and drew from interviews with a broad range of health care experts and an advisory group.