Syracuse University Institute for Veterans and Military Families
April 22, 2015
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This NYSHealth-supported report from the Syracuse University Institute for Veterans and Military Families (IVMF) looks at the value that community-based coordination is beginning to play in serving America’s transitioning service members, veterans, and their families.
Veterans’ services are fragmented and provided by a large variety of organizations. Lack of coordination, collaboration, and collective purpose among veterans’ service organizations poses a serious risk to long-term wellbeing for transitioning service members, veterans, and families. Local communities face an opportunity to improve veterans’ services and outcomes using collective impact models, an innovative approach to cross-sector collaboration on complex social problems, in partnership with the United States Department of Veterans Affairs.
This report is designed to inform a broad audience of stakeholders working to better serve veterans about the need for and value of community-based collective impact models of veterans’ service delivery. The report also outlines IVMF’s ongoing collective impact initiative, AmericaServes, and highlights preliminary outcomes from its first pilot network in New York City, NYCServes. The first of its kind in the nation, NYCServes is a public-private coordinated network of comprehensive services, resources, and care for transitioning service members, veterans, and their families.