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NYSHealth Diabetes Campaign: Health Care Provider Stories

Providers from across New York State share their stories about earning national recognition for providing excellent diabetes care from the National Committee for Quality Assurance (NCQA) or Bridges to Excellence (BTE) programs with NYSHealth support.

NYSHealth sought to help 3,000 primary care physicians achieve excellence in diabetes care as demonstrated by attaining NCQA or BTE diabetes recognition. By targeting 3,000 doctors, approximately 25% of the 11,000 primary care physicians in New York State, NYSHealth expected to set a new standard of care that will lead to a tangible increase in the number of people with controlled diabetes, a decrease in hospitalization rates for people with diabetes, and a decrease in the number of emergency room visits related to diabetes.

Providers applied for funds to help achieve recognition through NYSHealth’s Meeting the Mark: Achieving Excellence in Diabetes Care request for proposals (RFP). Through this RFP, NYSHealth awarded $2,500 per physician who achieved recognition.

Provider Stories:

Rohit Bhalla, M.D.
Dr. Rohit Bhalla discusses how BTE recognition has allowed providers to measure their performance and focus on evidence-based standards.

Nancy Brennan-Jordan, F.N.P
Certified diabetes educator and family nurse practitioner Nancy Brennan-Jordan explains how NCQA recognition creates momentum for excellent care among providers and bolsters patient confidence.

Brenda Davies-Wait, D.O.
Dr. Brenda Davies-Wait discusses the importance of NCQA recognition, including the benefits of having hard patient data and of learning where providers can make improvements.

Allen L. Fein, M.D.
Dr. Allen Fein, a family practice physician who himself has diabetes, describes how NCQA recognition changed how he cares for patients with diabetes.

Douglas Rahner, M.D.
Dr. Douglas Rahner says NCQA recognition has helped create friendly competition among providers and is valuable for publicly recognizing those who are providing quality care.

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